It's all about being a local company providing first class customer service
Perfectly Clear is a family run business based in Chesterfield.
Business owner Steve Godley has worked in the residential service industry for over 25 years and knows all too well the importance of customer care and maintaining customer confidence.
To achieve this, Steve undertakes all work with the same ethos which has proved to be a winning formula.
Business owner Steve Godley...
"Our customer service starts as soon as you pick up the phone, and lasts as long as you need us. From quote to completion, we assure all work will be to the highest standard. All work will be undertaken by trustworthy, well trained individuals (no cowboys here!). And if there are any issues we ensure that you have a direct line of communication throughout the process- no overseas call centres, no hold music, just friendly, local, direct service.
We also know the pains involved with pushy sales, so it’s a tactic we never use. Our bottom line isn't about the sale… It's about our promise to cater for our customers needs. We provide no obligation advice and allow you to consider your options, in your own time. We only replace the glass where required, not the whole window, and we certainly don’t sting you with bolt-ons or extras at the end of the job.
Being a local business, we value the importance of the local economy, this means that whenever we need glass or other materials we buy locally and help to keep these small businesses alive and well. The other benefit of this is that we can evaluate and see a product long before it gets to you, so you know it meets our vigorous standards of quality control.
Finally, we run all of our operations honestly. Whereas some companies will employ all manner of tactics to ensure a sale, or increase the value of a sale, Perfectly Clear sets out to instil honesty into an industry that thrives on mis-information and falsehood. Some window companies insist you can only change the pane by replacing the frame, and ultimately this is a myth used to increase sales. With Perfectly Clear, we make all of your options perfectly clear"
And you don’t have to take our word for all of this, a large percentage of our work is based off recommendation, and we use these recommendations as benchmark to measure how well we’re doing. Customer feedback is crucially important to us and we are constantly developing and improving our services, recommendations prove that we are moving in the right direction.
Areas currently serviced by Perfectly Clear
- Mastin Moor
- Kiveton Park
Rotherham & Doncaster
- North Anston
- South Anston
- Wales Bar